Lots Of Effort; Not Much Profitable Business Growth?

We’ve never met an SME business leader who isn’t keen to achieve profitable growth. However, many would admit to a great deal of effort yet not much real progress.

10 CEO Tips for Turning “Contribution Into Commitment”

Do you ever have the feeling that some of your team may be contributing but perhaps they are not really committed? This article explores why this may be the case

Act! CRM

Customer relationship management, or CRM, is the practice of optimising your relationships with your customers.

Is A Huge Retention Problem Heading Your Way?

A huge retention problem could hit many companies over the next few months. This article summarises the problem, the possible outcome and what actions Directors need to take NOW.

Companies Don’t Give You Business, People Do!

Whatever route to market you’ve adopted or whatever sales process you follow, someone, somewhere has to make a personal decision whether or not to give your company business.

Titleitus – Is this “disease” affecting your company?

Is Titleitus badly affecting your company? Here are some great tips to avoid behavioural problems associated with job titles.

15 Things Good Sales People Do In Tough Times

Were you looking to start the year with a bang? Need to win more new customers? Here are 15 things good sales people do in tough times.

25 Signs of Poor Management

How much management is actually going on? This article explores 25 Signs and Consequences of Poor Management and asks the question, "How do you shape up?" Check and see...

Strategic Planning Tips

When the only thing you can accurately predict is that things will change, strategic planning is extremely difficult to say the least! Here are some thoughts that could help…

How Do Your Customers Rate You?

With most people facing challenging times at the moment, our commercial relationships are under the microscope like never before. Here are some tips to help you retain more/lose fewer customers.