Free Downloads

Here’s a selection of free downloads that will provide you with some useful insights and tips on a range of topics. We hope you enjoy them.

However, if you have a particular issue you would like to discuss or would like some more information about what business consultancy or coaching is available to support you in matters of growth, change or development, then please take advantage of our expertise and get in touch.

Our clients recognise that when it comes to something as important as your career or the future of your business, you want expert advice bespoke to your situation, not someone trying to sell you a standard product or a cheap, quick “fix”. With approaching 40 years’ experience of helping clients achieve measurable improvements in business, team and individual performance, you can trust Auricas to provide you with best advice, best solutions and best outcomes.


  • Management Effectiveness

    It's often said that the job of manager exists for one reason - people not only need but want managing! This download provides a few basic tips, either as a reminder for experienced managers or as a starter for new managers.

  • Improving Sales Team Performance

    Here are 5 tips for Sales Managers who are looking to help their sales team improve both the number and value of sales. Each tip could literally add thousands of pounds of extra revenue to the sales figures at the end of the year!

  • Developing "World Class" Customer Service

    Creating a "World Class" customer service culture is combination of attitude, activity and ability. Here are 5 tips that will help a company achieve measurable improvements leading to greater customer attraction and retention.

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Trust Auricas

  • Experience – Approaching 40 years’ experience: local, national, international, multiple market sectors
  • Expertise – Delivery of measurable improvements in business, team and individual performance
  • Opinion – Fresh thinking and frank, unbiased opinions are often what’s needed and appreciated
  • Advice – Sound advice based on experience and from on-going research into best (and worst) practice
  • Ideas – Consultancy, Coaching, 1:1, Workshops, Open and In-House Courses tailored to your budget