Auricas supervisory training provides the essential “tools to do the job”. It’s important because the initial steps into team supervision/team leadership are often regarded as the most challenging. For example:
Promotion is usually based on being the most experienced or the best at the job, not established team leadership competency
Moving from being one of the team to managing close colleagues
The pressure of having to do the old job plus new responsibilities
Greater responsibility for meeting customer’s expectations
Feeling “piggy in the middle” between staff and management
Having plenty of responsibility but little real authority
The expectation and necessity to work for as long as is required
Little if any supervisory/management training prior to stepping up
In short, the above combination would test both the confidence and the resilience of most people!
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So, how can we help? To discuss what you have in mind or for more details about the available options, please get in touch.