Free Downloads

So, what’s on your mind? Our guess is that you’re looking for measurable improvement of some kind in business, team or individual performance; or perhaps there may be issues to do with change or growth.

Here’s an initial selection of free downloads providing a few useful tips and techniques based on the many questions we get asked. Whether you’re looking for ideas, inspiration or just a refresher, we hope you enjoy them.

However, if you would like more information about a particular area of development, a good place to start is with an informal meeting over a cup of coffee; we can discuss the situation and provide you with an opinion, advice and some ideas. There is no cost or obligation involved for this so with nothing to lose and potentially much to gain, we look forward to hearing from you!

Based on approaching 40 years’ experience and on-going research into best (and worst) practice, not only do we have a wide and often unique range of options available, but also considerable expertise in delivering them.

 

  • Management Effectiveness

    Based on over 35 years of evaluating best and worst management practice, you’ll find our approach to development fundamental different to old fashioned, concentrated management courses which rarely produce a return on investment. By comparison, we address a wide variety of factors likely to influence a manager’s success and provide a short, convenient and effective programme of coaching focused on the specific situations faced by the manager in question.

    Download
  • Improving Sales Team Performance

    Based on over 35 years of evaluating best and worst sales practice, you’ll find our approach to sales development fundamental different to old fashioned sales courses which rarely produce a return on investment. By comparison, we address a wide variety of factors likely to influence sales success – including what the sales manager should/shouldn’t do – and provide a bespoke programme of coaching focused on the specific situations faced by the sales team in question.

    Download
  • Developing "World Class" Customer Service

    Based on over 35 years of evaluating best and worst customer service practice, you’ll find our approach fundamentally different. By comparison, we address a wide variety of factors likely to influence customer service – including what managers should and shouldn’t do – and provide a bespoke programme of coaching focused on the specific situations faced by the team in question.

    Download
Contact Us

Why Choose Auricas

  • Experience – Approaching 40 years helping companies achieve measurable improvements in performance
  • Expertise – We work locally, nationally and international and across multiple market sectors
  • Opinion – Fresh thinking and frank, unbiased opinions are sometimes what’s needed
  • Advice – Sound advice drawing on our experience and from on-going research into best (and worst) practice
  • Ideas – Options include 1:1 coaching, workshops, open courses, bespoke in-house solutions tailored to your budget