Performance appraisals should be a welcome and an integral part of business, team and individual development. However, it would be fair to say that the majority of managers and employees do not enjoy them and often question their worth.
From a manager’s point of view, the biggest issue is that they are time consuming and of lesser importance the the urgent issues of the day; team members may sometimes have unrealistic expectations and it can also be uncomfortable addressing performance issues.
From an employee’s point of view, it can seem like just a “tick box” exercise without real thoughts and feelings being aired; this can lead to frustration and some resentment being bottled up. Rarely are they motivational! Our experience is that once completed, both parties seem to breathe a sigh of relief and carry on much as before leaving the overall perception that the experience has been of little real value. Clearly, this situation needs improving.
The solution is providing all those responsible for appraisals with the “tools to do the job” properly in the form of training (and refreshers) in the key principles of the three stages of performance appraisal – preparing for, conducting and following up. In addition to building confidence and skill, this also ensures common practice throughout your company between all managers and employees.
So, what’s on your mind? Our guess is that you will be looking for measurable improvement of some kind in business, team or individual performance; or there may be an issue to do with change or growth.
If you would like more information about this option (or any other), please contact us.